Houzeo Customer Service
I no longer want to be associated with Houzeo. How do I delete my account?
To delete your Houzeo account, you'll need to contact our customer support. We will verify your identity as the owner of the listing to ensure the correct account is deleted. Once verified, your account will typically be removed within 1 business ...
Do you accept to list a mobile home on a land lease?
Houzeo does allow mobile homes to be listed on the MLS, although the criteria is to have land associated with the mobile home. A seller who wishes to list on the MLS can list their property but should have land associated with the said property. As ...
Would you be able to delete the duplicate listing from the dashboard? The one without a package purchased can be deleted.
Incase you have created multiple listings for the same property, and have purchased a plan on your newest listing. You can simply contact Houzeo Support and deactivate the previous listing without an active plan.
What Steps Should I Follow If Buyers Purchase My Property Directly?
If a buyer purchases your property directly, you’ll need to follow a few key steps to ensure the sale is properly documented and updated on Houzeo. Steps to Follow After a Direct Purchase: ✅ Upload the Offer Contract Once you've negotiated and signed ...
How can I tell how many people have viewed my listing?
While the MLS does not have any indication to specify the views on the listing, public websites like Houzeo, Zillow, Realtor.com, etc. give you options such as Views, Shared, or Saved to check insight into your listing. 1. Houzeo: You can check the ...
How can I reshare the listing on Social Media Platform?
Once you have completed your listing on Houzeo Dashboard, you can share your listing on social media platforms like Facebook to gain additional exposure. On your Houzeo Dashboard, look for "Optional but Important Marketing Tasks" and the 'Share via ...
How do i clear Cache and Cookies to make sure my browser works? ?
In Chrome On your computer, open Chrome. At the top right, click More. Clear browsing data. Choose a time range, like Last hour or All time. Select the types of information you want to remove. Click Clear data Android phone or tablet Open the Chrome ...
How can I upload a documents on Houzeo?
At Houzeo, we’ve streamlined the process of uploading and managing documents. Most forms and paperwork can be sent directly to you for electronic completion and signature, which will automatically be added to your Houzeo dashboard. In rare instances, ...
Does the credit card used to purchase a plan need to be in the name of the seller? I’m trying to purchase for my parents and it won’t go thru.
When purchasing a Houzeo plan, the process is similar to any other online purchase. Your card information doesn't need to match the seller information on your Houzeo Dashboard. If your card is declined during the purchase, try the following steps: ...
Can I upgrade the plan after listing the property?
Absolutely! Houzeo allows you to upgrade your plan after your property is already listed. Here's a breakdown of the process depending on the plan you're targeting: Upgrading to Gold/Platinum: Upgrading to the Gold Plan from any tier is a simplified ...
Does the Houzeo fee include the payment to have professional photos taken? I'm thinking of paying for the Gold subscription
Houzeo's flat-fee MLS listing service focuses on getting your property listed on the MLS. Professional photography is not currently included in any of our plan. However, we understand the importance of high-quality photos in attracting buyers. Here's ...
Where do I enter the coupon code?
Fantastic news! Got a coupon code to save on your Houzeo listing fees? You're just a step away from amazing savings! Redeem it here: Steps to Redeem Your Coupon Code During Listing Creation (Step 5): Proceed to Plan Selection: Continue through the ...
Can i use this service to rent my house on mls?
No, Houzeo is not designed for renting properties on the MLS. Their services are geared towards selling homes, and getting them listed on the MLS for maximum exposure.
Can I list properties in any country on Houzeo or does it have geographic limitations?
Houzeo operates as a nationwide Flat Fee Listing company exclusively within the United States of America.
Where do I find my GPS coordinates?
Finding Your Property's GPS Coordinates Using Google Maps: Open Google Maps: https://www.google.com/maps on your computer or mobile device. Search for your property address or navigate to it on the map. Tap and hold the red pin that appears on your ...
What’s the average cost for the closing services?
The cost for closing services, provided by a closing agent or settlement agent, can vary widely depending on several factors, including the location of the property, the complexity of the transaction, and the specific services included. On average, ...
Is the Buyer Agent Commission controlled by Houzeo?
No, the Buyer Agent Commission is not controlled by Houzeo. Houzeo is a flat-fee platform that assists home sellers in listing and selling their properties, but it does not have control over the commissions offered to buyer agents. According to the ...
Bronze seller who would like to have a refund when we don't have coverage in their primary MLS.
NOTE: The Bronze plan is no longer available for any state plans. We understand the importance of having your property listed on the primary MLS. If, for any reason, we don't have coverage in your primary MLS, our next step is to explore the option ...
What is a closing & and when does the closing process start?
A real estate closing is the final step in the real estate buying and selling process. Once an offer on a property is officially accepted by the seller, a purchase agreement is made, and a closing date is set. Upon closing, the property ownership is ...
Why did the plan price change after I signed up?
The change in price might have occurred due to the pricing page not being specific to your state and showing you the start pricing in the US. The price that you can see after you have signed up would be the price for your state which can be verified ...
What are some examples of charges included in closing?
Closing costs are various fees and expenses that buyers and sellers incur when completing a real estate transaction. These costs can vary widely based on the property location, the type of property, and the specifics of the transaction. Here are some ...