My MLS listing is displaying incorrect information on a website like Zillow or Redfin. How can I correct this?
If you notice inaccuracies in your MLS listing on third-party websites like Zillow or Redfin, follow these steps to address the issue:
1. Navigate to Houzeo Dashboard:
Go to your Houzeo Dashboard where you can manage your property listing.
2. Find "Report an Issue to" Feature:
Locate the "Report an Issue to" feature on your Houzeo Dashboard.
3. Select the Concerned Website:
Choose the specific third-party website (e.g., Zillow, Redfin) where the information is not accurate.
4. Compose an Email:
Clicking on the site will open an email draft. This email will be sent from your email address.
5. Describe the Issue:
Elaborate on the specific details that are not displaying correctly. Provide accurate information and clearly outline the discrepancies.
6. Send the Email:
Once you've detailed the issue, send the email. This will generate a ticket that will be directed to the Customer Care team of the respective website.
7. Wait for a Response:
The Customer Care team typically responds within 24-48 hours. They will address the reported issue and work towards resolving any discrepancies.
Additionally, you can reach out to your Houzeo Listing Agent to check if the MLS is set-up correctly.
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