How to Resolve ShowTime Access Issues for Your Listing on Houzeo

I can't access ShowTime for my listing. It doesn't recognize my email.​

If you are encountering issues with accessing ShowTime for your listing because the system does not recognize your email, please follow these steps:

  1. Verify Your Email: Ensure that the email address you are using to log in is the same one you registered with on Houzeo. Check for any confirmation or welcome emails from Houzeo in your inbox or spam folder that might confirm the correct email address used during registration.

  2. Complete Necessary Tasks: Please ensure you're attempting to log in only after completing the 'Showing Time' task on the Houzeo Dashboard. If this task is not completed, the ShowingTime app will not function properly.

  3. Contact Showing Time Support: If resetting your password does not resolve the issue, please reach out to the Showing Time support center for further assistance. You can find help via the following links:

  4. Reach Out to Your Listing Agent: It is the listing agent who enables Showing Time on the MLS. If your listing agent is not responsive, you should then contact the Houzeo Support for additional support.


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