The closing agent wants to contact LA regarding the closing fee but cannot do so.

While Houzeo's limited service model generally minimizes agent involvement, it's important to note that this can vary depending on the chosen plan. For Gold and Platinum plans, agent involvement may be more significant.

Communicating with Your Listing Agent:

If a third party, like a closing agent, needs to contact your listing agent, here are some recommended steps:

1. Direct Contact: Reach out to your listing agent directly via phone or email and request their assistance in connecting with the closing agent.
2. Shared Contact Information: If preferred, you can provide the closing agent with your listing agent's contact information. Ensure your listing agent is aware of this.
3. Group Communication: For added clarity, consider sending an email to both parties outlining the need for communication.

If your listing agent is unresponsive, promptly contact Houzeo Customer Support. They can escalate the issue and help facilitate a smooth closing process.

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