How do I communicate with the settlement agent provided by you?

To get in touch with the settlement agent assigned to you, you can find their contact details in the "My Team" section on the Houzeo Dashboard.

You can contact them via phone or email to discuss pricing and services.

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• How do I complete the accepted contract form without a settlement agent? ​

  To finalize the accepted contract form without a designated settlement agent, kindly communicate with the buyer's agent. Confirm with them whether a settlement agent has been determined. If no settlement agent has been decided, you can indicate "TBD" ...

• I do not want the preselected Listing and Settlement agent and the system is not allowing me to move forward without those.

  Houzeo is committed to providing exceptional service by connecting home sellers with top-quality professionals. We understand that you may want more options when selecting your Listing or Settlement Agent. Here’s why you may see only one option and ...

• Can I choose my own Settlement Agent?

  Yes! You’re welcome to select your own. Simply follow these steps to select your preferred agent: Click on "+ Add My Closing/Escrow Agent" to begin the process. Provide the necessary details as requested and click on "Add My Closing Agent" to ...

• Who is a Closing/Settlement Agent?​

  A settlement agent is a party who helps to complete a transaction between a buyer and a seller. This is done through the transfer of property to the buyer and the transfer of cash or other compensation to the seller. For a real estate transaction, ...

• I want to remove/opt out Settlement Agent

  Houzeo connects you with a settlement agent who can help you with your closing process. However, you are not obligated to use their services and you can opt-out of the assigned settlement/escrow/title/closing agent. Follow the below steps to remove ...