How Can I Get a Reimbursement for the Yard Sign?
Steps to Request a Refund for Houzeo Yard Sign Purchase:
1. Install the Houzeo Sign:
- Install the yard sign in a prominent location on your property. Example
2. Click a Selfie with the Sign:
3. Send Confirmation Picture:
- Once the sign is installed, take a picture of the homesellers, the sign, and the property.
- Send this confirmation picture to support@houzeo.com from your registered email address.
4. Provide Card Information:
- Include the last 4 digits of the card used during the sign purchase in the email.
- This information is necessary to initiate the refund process.
5. Reimbursement Process:
- Upon receiving the selfie, card information, and confirmation picture, our team will initiate the refund process.
- The cost of the yard sign will be reimbursed to the original payment method within 6-7 working days.
6. Permission for Promotion:
- By participating in the refund process, homesellers grant Houzeo the right to use the provided pictures for promotional purposes.
- Pictures may be shared on social media and other marketing channels to showcase our services.
Important Notes:
- Ensure that the selfie clearly shows the yard sign and the homeseller's face to validate the request.
- The reimbursement will be processed to the card used for the sign purchase.
- By providing the confirmation picture, homesellers agree to Houzeo's use of the images for promotional activities.
- For any inquiries or assistance regarding the refund process, home sellers can contact Houzeo Support.
Houzeo offers reimbursement for a yard sign selfie only if it's a Houzeo yard sign, as part of its marketing refund. Agent yard signs are not eligible for reimbursement.
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